CHARTPAK, INC. TAKES PRECAUTIONS WITH CUSTOMER INFORMATION AND PERSONAL DATA.
Chartpak, Inc. values its Users and respects Your privacy. Chartpak, Inc. collects information about You through the Website in an effort to improve Your online experience and to communicate with You about Chartpak, Inc.'s products, services and promotions. Neither Your name nor anything personal about You is sold or shared with any non-affiliated company or agency. However, as described in greater detail below, Chartpak, Inc. may share Your information under certain circumstances with businesses we work with to help the Website function.
Types of Information Collected
Chartpak, Inc. will ask You for certain kinds of personal information to provide the various services on the Website. This information includes:
Your Account - You have the opportunity to create personal accounts with the Website. These accounts allow You to use certain features on the Website and fully access the Online Services (as defined in the Terms and Conditions). You may visit/peruse most of the areas in the Website, including without creating an account. If you would like to participate in any of the Online Services provided through the Website, You will need to open the appropriate account to allow You to do so. You have two options for creating an account: (i) an account with www.chartpakfactorystore.com (“Chartpak, Inc. Account”). If You choose to create one or both types of accounts, you must follow the instructions for setting up such account(s) on the relevant portion of the Website.
(i) a Chartpak, Inc. Account if You would like to leave comments or rate products on the Website, participate in the contest section, and/or shop for products in the shop section.
Email List - When You create a Chartpak, Inc. Account, You will be given the option to be added to Chartpak, Inc.'s email list. However, if You use Your Chartpak, Inc. Account to purchase products you may not opt out of receiving Chartpak, Inc.'s transactional emails relating to those programs as these emails will contain vital information about the products you have ordered. To be removed from Chartpak, Inc.'s email list, please email Chartpak, Inc. at firstname.lastname@example.org, as the case may be and include Your name and email address in the message, or click the unsubscribe button found at the bottom of the emails You receive from Chartpak, Inc..
Credit Card Information - When You place an order for products or register for certain Online Services, You will be asked to provide Your credit card information. Other than as described in the preceding sentence, Your credit card information will not be permanently stored by Chartpak, Inc. or the credit card processing company after Your transaction has been completed.
Calls to Customer Service/Participation in Promotions/Sweepstakes or Surveys - If You call Chartpak, Inc.’s Customer Service center or participate in one of Chartpak, Inc.’s promotions or contests or User surveys, You may be asked for additional information, such as Your age, interests or product preferences.
SMS Messaging - By consenting to Chartpakstore.com’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please contact us at email@example.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Use of Your Personal Information
Chartpak, Inc. uses the information collected from You for various purposes, including:
- to complete Your purchase transactions
- to provide the services You request
- to keep You informed about the status of Your orders
- to identify Your preferences, so Chartpak, Inc. can notify You of information or products, services, and promotions that might be of interest to You
- to notify You of product recalls or provide other information concerning products You have purchased
- to improve merchandise selections, customer service, and overall shopping experience
- to communicate with You by email, postal mail, telephone, text message, or other means.
Sharing Information With Third Parties
3.1 Chartpak, Inc. does not share, sell or trade with third parties (other than third parties hired by Chartpak, Inc. to help the Website function) any of Your personal information, such as email addresses, telephone numbers, or other specific details about You, except with Your consent or as may be required by law. Chartpak, Inc. does not contribute to or participate in cooperative databases, which give other companies access to such personal information.
3.2 Chartpak, Inc. may provide access to Your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit Chartpak, Inc.’s legal liability and protect Chartpak, Inc.’s rights or to protect the rights, property or safety of other Users or visitors of this Website or the public.
3.4 Chartpak, Inc. may also make non-personal information available, in aggregate form, to marketing partners, advertisers, and others in order to assist Chartpak, Inc. in providing its services and identifying potential customers. This information will not include anything that is personal about you or allow any such third parties to identify you or access your personal information.
3.5 Chartpak, Inc. may disclose Your personal and non-personal information to any successor company, such as a company that acquires Chartpak, Inc.. In the event Chartpak, Inc. is acquired or merged with another company, Your personal and non-personal information will likely be among the assets transferred.
Cookies and Pixel Tags
4.2 Chartpak, Inc. may also use "pixel tags" (sometimes called "web beacons" or "clear gifs"), which are tiny graphic images, on the Website. Pixel tags may help Chartpak, Inc. analyze the Userss online behavior and measure the effectiveness of the Website. Chartpak, Inc. may work with service providers that help Chartpak, Inc. track, collect, and analyze this information. Pixel tags on the web site may be used to collect information about Your visit, including the pages You view, the features You use, the links You click, and other actions You take in connection with the Website. This information may include Your computer's Internet protocol (IP) address, Your browser type, Your operating system, date and time information, and other technical information about Your computer. Chartpak, Inc. may also track certain information about the identity of the websites You visit immediately before coming to our site. Chartpak, Inc. does not otherwise track any information about Your use of other websites.
4.3 Pixel tags and cookies in Chartpak, Inc.’s emails may be used to track Your interactions with those messages, such as when You receive, open, or click a link in an email message from Chartpak, Inc..
4.4 Chartpak, Inc. may also work with business partners that use tracking technologies to deliver advertisements on Chartpak, Inc.’s behalf across the Internet. These companies may collect information about Your visits to the Website and Your interaction with Chartpak, Inc.’s communications.
4.5 Chartpak, Inc. may combine the information it collects through cookies and pixel tags with other information Chartpak, Inc. has collected from You. This information may be used to improve the Website, to personalize Your online experience, to help Chartpak, Inc. deliver information to You, to determine the effectiveness of Chartpak, Inc.’s advertising, and for other internal business purposes.
5.1 Chartpak, Inc. takes appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information it collects, including limiting the number of people who have physical access to Chartpak, Inc.’s database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Chartpak, Inc.’s customer service center also operates over a private, secure network.
Please note, however, that e-mail is not encrypted and is not considered to be a secure means of transmitting information, so please do not email Chartpak, Inc. any confidential or financial information. In addition, it is Chartpak, Inc.’s policy that credit card numbers or other personal information shall not be sent by email.
5.2 In order to process Your credit cards, Chartpak, Inc. uses a service that uses Secure Socket Layers (SSL), the industry standard in transferring information to process Your orders. The SSL encrypts, or translates, Your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of the Website, to protect You from any loss, misuse or alteration of information collected. When You have finished shopping and begin the checkout process, You will move into the secure area of the Website. Once You have entered, the page address (URL) will change from “http” to “https” to let You know You are in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of Your screen to notify You of this change. You will remain in this secure zone for the entire checkout process. Please see paragraph 1, which describes when Your credit card number will be retained.
5.3 Unfortunately, despite Chartpak, Inc.’s best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While Chartpak, Inc. will use all reasonable means to ensure the security of information You transmit to Chartpak, Inc., Chartpak, Inc. cannot guarantee that such information will not be intercepted by third parties and will not be liable for the same. Chartpak, Inc. will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.
Links to Other Websites
6.1 While visiting the Website, You may link to websites operated by third parties, or you may come to the Website using a link found in a third party website. This does not mean that Chartpak, Inc. endorses these third party websites. Chartpak, Inc. does not make any representations or warranties about any third-party website You may access through the Website. Such linked websites are independent from Chartpak, Inc., and Chartpak, Inc. has no control over, or responsibility for, their products, services, information, or other activities.
If you have given Chartpak, Inc. Your email through the Website, we assume you want to hear from Chartpak, Inc.. If you don’t want to hear from Chartpak, Inc., you can unsubscribe, except in the circumstances described in Paragraph 1. If You do not want to receive e-mail from Chartpak, Inc., You may click on the unsubscribe link at the bottom of any email communication sent by Chartpak, Inc. Please allow 10 business days from when the request was received to complete the removal.
"Spoofing" And "Phishing"
A common Internet scam is known as "spoofing" or "phishing." This occurs when You receive an email from what appears to be a legitimate source requesting personal information from You. Please be aware that Chartpak, Inc. will not send You any email requesting You to verify Your credit card, bank information, password, or any other personal information. If You ever receive an email that appears to be from Chartpak, Inc. requesting such information from You, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to Chartpak, Inc. at firstname.lastname@example.org, as the case may be, as Chartpak, Inc. will investigate instances of possible Internet fraud.
Children and Privacy
Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask Chartpak, Inc. for a notice describing what categories of personal customer information Chartpak, Inc. shares with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If You are a California resident and would like a copy of this notice, please submit a written request by email to email@example.com. Please allow 30 days for a response.
Disclosure for Legal Purposes
You hereby authorize Chartpak, Inc. to disclose any of Your personal information pursuant to judicial and administrative proceedings, and in connection with law enforcement activities and as otherwise may be permitted by law, to law enforcement or government agencies if Chartpak, Inc. believes the disclosure is necessary or appropriate. You also authorize Chartpak, Inc. to disclose information if Chartpak, Inc. believes the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put Chartpak, Inc. at risk for liability.
Chartpak, Inc. does not want You to send any emails to Chartpak, Inc. containing confidential or proprietary information. Any such emails, and all information, materials, suggestions, ideas or comments contained therein will be considered non-confidential, and by submitting the same, You are giving Chartpak, Inc. the absolute right to use, modify, reproduce, transmit, display and distribute the email or anything contained therein for any purpose whatsoever, with no payment or other compensation to You. However, Chartpak, Inc. will not use Your name or personal information unless Chartpak, Inc. is required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless Chartpak, Inc. first obtains Your permission.
If You have any questions about Your privacy or security at the Website, please send an email to: firstname.lastname@example.org, as the case may be, and include Your name and email address in the message. If You do not receive a response from Chartpak, Inc. to any emails You send to Chartpak, Inc. within 7 business days, please send Chartpak, Inc. another email as Your original email may not have been received.
DATE LAST MODIFIED: SEPTEMBER 19, 2022